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Computer security and performance improvements will vary depending upon the condition of your computer, the software you are using, and other factors outside of our control. These factors may be such that our software and/or services will not be able to remedy the problems with your computer. There will be a recurring charge to activate VirusFix of $29.99, followed by monthly charges of $19.95, which includes identity protection. RealDefense may offer other products and services when you call us.